Beauty Therapist, Harvey Nichols, Edinburgh in Edinburgh | XING Jobs

The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures., Are you a Beauty Therapist interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you. As a part-time Beauty Therapist/ Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.,

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin
  
  Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience and a real passion for beauty and skincare
• Affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
Applicants for this position must be able to demonstrate the following skills and experience:
• NVQ level 3 in Beauty Therapy
• Experience of providing high quality skincare treatments to clients
• Client focussed and dedicated to providing a luxury experience
• Polished, approachable and friendly communication skills
• Dedicated to achieveing / exceeding KPI's
  
  A competitive salary and discretionary commission scheme
• 33 holiday days (including bank holidays)
• Generous product allocation & discount
• Long Service Awards starting with 3 years service
• A free product to try every time there is a new launch
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses
• A range of opportunities to develop and grow personally and professionally
• Access to Retail Trust including virtual GP Services and HAPI app for discounts
• Annual performance reviews so you know your La Prairie career is going in the right direction
Reports to