Box Office Assistant (Part-Time) - STR07515

Job Description

Stirling Council is recruiting a team member to join their Culture and Events team at Tolbooth and The Albert Halls Stirling. Tolbooth and The Albert Halls are the home of live music, the arts and events in Stirling, and they are looking for someone with a passion for live events to join our box office team and help to deliver the best possible experiences for our customers.

The Box Office is a front-of-house position and the post holder will be responsible for providing a warm welcome for people of all ages, abilities and backgrounds. They will provide up-to-date information about our venues and events, facilitating and maximising ticket sales, report generation and sales monitoring. They will help to ensure the smooth operation of the Culture team’s venues and events.

Essential Requirements

• Experience in administration with experience and knowledge of using computers and office systems
• Experience of cash handling with demonstrable experience of working with customers and delivering high standards of customer service
• Ability to work with a wide range of members of the public, client and user groups with an appreciation of the arts and culture

*Full essential requirements can be found in the Job Description*

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Basic Disclosure. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Box Office Assistant Job Description

Salary Additional Information

The Benefits

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
• Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
• Biennial incremental progression until top of your payscale is reached
• Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme

To apply for this position, please click the “Click here to apply” link below. This will direct you to Stirling Council’s new recruitment portal, Oracle. If you are using the Stirling Council Oracle for the first time, you will need to register.

Click here to apply