Aberdein Considine are looking for a Branch Manager to join our team based in Ellon. The successful candidate will manage staff and encourage a positive working environment while ensuring client satisfaction.,

• Bring out the best in estate agency staff by providing training, coaching, development and motivation
• Ensure staff are suitability trained to conduct role
• Address customer and employee satisfaction issues promptly
• Ensure full and proper implementation of and adherence to Firm Policies and Procedures
• Locate areas of improvement and propose corrective actions
• Share knowledge with other branches and Area Manager/Estate Agency Director on effective practices, market trends, competitor activity, business opportunities and needs
• Network to improve the presence and reputation of the branch and Firm
• Assist with preparation of budgets
• Monitor expenditure/cost controlling
• Managing supplier relationships and escalating any issues
• Setting daily schedules for the team/managing workloads
• Assist with recruitment
• Develop solutions for problems that arise
• Lead by example
  
  Essential
• Strong oral and written communication skills
• Good presentation skills
• Well presented and professional
• A pleasant, confident manner
• Tact, discretion and respect for confidentiality
• Reliable and honest
• Possess good interpersonal skills
• Able to adapt to different professional and social environments
• Ability to plan and prioritise own workload
• Ability to work under pressure within a face paced environment
• Work well as part of a team
• Able to lead and motivate a team
• Previous estate agency or property sales experience
• Proven track record of achieving targets
• Experience of cross selling and building business
• Must be able to work both unsupervised and with upper management
• Ability to meet sales targets
Desirable
• Proven estate agency branch management experience
• Sufficient knowledge of modern management techniques and best practices
• Familiarity with industry rules and regulations
• Previous management experience in a similar environment
• Leadership and human resources management skills, Local property market conditions
• Local economic factors
• Advertising mediums relevant to the property industry
• An understanding of financial services products
• Knowledge of the conveyancing process (buying and selling)
• Extensive knowledge of the firms processes and policies
Desirable
• Local Authority Building Standards/Planning Process, Natural ability to sell
• Personable
• Relates to people
• Handles conflict well
• Good at solving problems
• A natural leader
• Self motivated and ambitious
• Hands on approach to management