Building Support Assistant

As the Building Support Assistant you will undertake the work, under the guidance of the Technical Management team, technicians, and craftsman, on all aspects of engineering plantand equipment for both planned and reactive maintenance. Whilst undertaking the maintenance, you will work from training programmes, work procedures and operational manuals, recording and logging readings, carrying out basic adjustments and repairs with careful documentation and recording on service sheets and work orders. You will also carry out ductwork cleaning, filter changing, lamp and tube replacement including cleaning plant, equipment, plant rooms, plenums and electrical sub-stations as required.,

• To work in accordance with the requirements of the Scottish Health Technical
• Memorandums (SHTM's), and other applicable legislation under the guidance of supervisors, technicians, and craftsmen
• To manage own workload and a level of responsibility for Building Support Assistants
• To be responsible to undertake competent based technical tasks such as Legionella remedial works to TMV's AHU filter changes, light fitting replacements, low risk controlled isolations.
• To be prepared to work in hazardous areas taking all safety measures to prevent danger, avoid injury and prevent damage to equipment.
• To actively participate in the operation and control of engineering planned preventative maintenance schemes.
• Actively participate in the operation of the Computer Aid Facilities Management (CAFM) system labour control by completion of paperwork for all work orders, service sheets and logbooks or electronic logger.
• Work overtime to carry out emergency repairs as required by management.
• Undertake essential repair works and general maintenance activities at the request of the Senior Technician's and Site Engineer's.
• To liaise with Senior Technician's and Site Engineer's regarding plant or equipment failures and observations.
• Assist technicians and craftsmen with technical maintenance diagnostic fault finding and repair.
• Carry out planned preventative maintenance (PPM) inspections, schedules and tasks, unsupervised where considered safe and appropriate.
• Escort contractors as required.
• Complete all report sheets, work orders, logbooks, and test certificates as necessary.
• Operates within constraints of permit to work systems.
• Immediately notifies the Senior Technician's and Site Engineer's of any deviation from the regulations.
• Follows guidance as laid down operation and maintenance manuals.
• Uses all relevant tools and equipment within safety guidelines as necessary for the completion of works
• Ensure that works are completed or communicated, even if it means working longer than the designated working hours.
• Ensuring that information regarding works not completed or works required are conveyed to other members of staff
The post holder will be responsible for all appropriate health, safety and welfare mattersaffecting staff in or attached to their area of work responsibility. This will include safe systemsof work, training and safety inspections. Training for this role is provided, and it will be mandatory to attend training establishments as necessary.

We are looking for a competent, flexible individual who will be able to undertake challenging responsibilities as required, having excellent communication skills to provide the best service possible.,
• Health and safety awareness/ certification
• Experience of working within a building services maintenance environment
• Experience in a people environment
• Accuracy and attention to detail, specifically in verbal and written communication systems
• IT skills
• Ability to work to tight deadlines in a demanding environment
• The post holder will be multi skilled in a variety of tasks and use of equipment
• Occasional manual handling
• Computer and keyboard skills obtained through experience and practice
• Good interpersonal and communication skills
• Able to use own initiative in problem solving on day-to-day issues
• Self-motivated and ability to motivate others
• Work well as part of a team
• Keen to develop both own skills and knowledge and that of other
• Flexible attitude to working hours and locations
  
  About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme. Matched to 12%
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.