Business Analyst - Payments

As a member of our Edinburgh-based team, you will work with Software Engineers and Business Analysts from all around the world building high-quality solutions to support our existing and new clients., We are seeking a skilled and analytical Business Analyst to join our payments team. As a Business Analyst specialising in payments, you will play an important role in helping our organisation to optimise payment processes, analyse and address customer issues and gather new requirements, and ensure compliance with industry regulations. You will work closely with cross-functional teams and to develop solutions to meet market demands.

Following Agile methodologies, you will also work closely with the Product Owner and Software Engineers to design, develop, test, and maintain functionality within the team's responsibility.

Your day-to-day job will include:

• Evaluating and analysing payment processes to identify areas for improvement and efficiency.


• Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform).


• Designing and building functionalities to implement business solutions in Avaloq.


• Remaining updated on payment industry regulations and standards.


• Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions.


• Collaborating with developers during implementation and testing of new and existing functionality and bugfixes.


• Working with colleagues from different locations and cultures.


• Participating in Agile practices and ceremonies and working according to the Agile principles.