Business Application Administrator / Developer III

The Business Application Administrator/Developer III is responsible for providing quality and professional system support to Sovos employees using internal tools and applications. The role will work as part of the Internal Applications team (within the ItOps organization). This individual will work closely with various departments including sales, customer support, and technology to implement new improvements, features, functionalities, and processes within the company. An ideal candidate would be comfortable translating business needs into solutions More specifically you will:

• Support a global deployment of multiple internal applications with 1000+ users spanning across multiple functional areas (sales, customer service, product development, etc.).
• Work with business users and other team members to gather requirements for enhancements and translate the business needs into technical design.
• Develop new and maintain existing functionality within Internal Applications including custom objects, custom fields, formulas, workflows, page layouts, validation rules, assignment rules, and analytics, roles, profiles, security.
• Work within sandbox environments and follow a release schedule, to maintain system integrity.
• Provide ongoing support and administration for internal applications users for basic user questions.
• Utilize ticket tracking system to document results of problem resolution sessions.
• Act with integrity and demonstrates ethical behavior in all matters with all stakeholders.
• Take full responsibility for ensuring internal and external customer satisfaction.
• Demonstrate initiative, drive and determination to achieve results, success, and growth.
• Maintain a high level of energy, enthusiasm, engagement, and commitment to action.
• Develop trust and model open, candid, respectful communication, and collaborative teamwork.
• Demonstrate a high degree of self-awareness and commitment to personal development and learning., + Interact effectively with teammates, colleagues and customers
+ Comprehend and communicate complex concepts + Concentrate, analyze and resolve complex problems What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
• An opportunity to work with a global team
• Bi-Weekly Meeting Free Days!
• Mentoring Programs
• Globally recognised Training and Development programs
• Benefits
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.


• 1-3 years' experience in Computer Science or related field
• 1-3 years' experience with Salesforce.com or similar enterprise applications required
• Salesforce certification preferred
• Excellent customer service skills
• Ability to meet strict deadlines
• Some off-hour responsibilities
  
  If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here., Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.