Business Support Assistant

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. 

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An opportunity has arisen for permanent Business Support Assistant based at University Hospital Crosshouse.

What you will do:

This role within the team is instrumental in ensuring the flow of communication, from a variety of sources projecting a positive, professional image for the whole function and in particular when acting as first point of contact for the Service.

You will provide comprehensive, confidential administrative service to a range of clinical teams across East Ayrshire Health and Social Care Partnership.  You will work proactively on own initiative with a flexible and positive attitude, in conjunction with other team members including internal/external agencies. 

You will be the first point of contact for patients and visitors / callers to the Service, ensuring that all enquiries are dealt with promptly and efficiently, providing a positive image, ensuring confidentiality is maintained at all times and adhere to all organisational policies and procedures.

You will provide a comprehensive, confidential Business Support service to clinicians and other members of the Allied Health Professionals. (Physiotherapy / Occupational Therapy / Speech & Language Therapy /  Dietetics / Orthotics / Podiatry). You will provide and coordinate a service for the supply, repair, maintenance and replacement of medical, surgical and Orthopaedic Appliances prescribed for patients by Orthotists within national and locally agreed guidelines.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

You will have an SVQ 3 or equivalent in Business Administration OR equivalent demonstrable experience. You must demonstrate an understanding of the services provided by the Health and Social Care Partnership and have experience of working with members of the public.

For further information on the requirements for the role please click the link below to view the person specification

Hours:

22.3 per week, working Wednesday, Thursday and Friday.

If you want to find out more about the role, please contact Angela Holland, Senior Business Support Officer on .

INFO

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

DO NOT upload a CV as this will not be used for shortlisting purposes.

Posts close at midnight on the indicated date.  Late applications will not be accepted.

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NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.  This permission is, without exception, granted by UK Visas and Immigrations.  We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.  Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk 

We are unable to provide sponsorship for bank contracts.