Business Support Assistant - Children's Services

All the criteria below, both essential and desirable, will be assessed via your application form;further methods will be used to support this in the interview/selection stage should yourapplication progress. Please refer to this document and the job description when completing yourapplication, giving examples. A re-wording of the criteria listed will not guarantee an interview.[Method of Assessment: S - Scenario, I - Interview, P - Portfolio, T - Test, D - Documents]

NVQ level 3 Business and Administration or equivalent or experience in relevant discipline.Demonstrate commitment to continued personal and professional development.Desirable:IT/word processing qualifications in software (Microsoft Office package).The New GCSE Grading System

• Grades 7-9 are equivalent to the old grades A and A.
• The bottom of grade 7 aligns with the bottom of grade A.
• Grades 4-6 are equivalent to the old grades B and C.
• The bottom of grade 4 aligns with the bottom of grade C
Experience and knowledgeMethod of Assessment - I, TEssential:Experience of dealing with confidential and sensitive information.Knowledge of administrative procedures.Using software and structures e.g. Microsoft Office.Excellent typing and word processing.Excellent communication and interpersonal skills.Excellent telephone skills.Work well under pressure with minimum supervision.Ability to learn at pace and retain information.Excellent interpersonal skills with the ability to confidently build and maintain relationships withschools and other professionals.Experience of taking and writing up minutes of meetings.Desirable:Experience of using EHM/LCS.Experience of financial management/ ERP.Experience working in a busy office environment.Working in direct contact with the public and other agencies.Working within a team - sharing a workload.Specialist skills and abilitiesMethod of Assessment - IEssential:Sound information technology skills: demonstrate a working experience of excel and data basis as awork tool and effective use of word processing, email and power point.Desirable:Ability to build data bases and extract information.A diplomatic approach when dealing with professionals and external agencies.Personal skills and attributesMethod of Assessment - IEssential:Excellent communication skills, with the ability to communicate using appropriate language andmedia.Demonstrate the ability communicate effectively both orally and in writing.Able to demonstrate, a high level of organisational ability, paying attention to detail.Flexible team player, with an ability to work under pressure and prioritise workload.Ability to demonstrate an understanding and commitment to anti-discriminatory practice in servicedelivery.Able to work independently and make informed decisions.Able to respond positively to changes in workload and direction.Self-motivated with the ability to use own initiative and work as part of a team.Sound information technology skills.Ability to input and record data on a complex data system.Ability to work to tight deadlines and identify priorities.Able to manage own workload.Desirable:Drive and enthusiasm to support the development of the new integrated ways of working.Special working conditionsMethod of Assessment - IEssential:Able and willingness to travel across Early Help areas to cover colleagues.Ability to work from home on a regular basis, with the requirement to attend your primary work baseas and when required.