Care & Repair Client Adviser

Salary: EVH Grade 4 £24,764 - £28,004 (pro rata)

Hours: Wednesday, Thursday and Friday, 21 hours per week

Contract: Permanent

Glasgow Care & Repair is a city wide service managed by Southside Housing Association. This post offers an opportunity to be part of a highly motivated, forward thinking team making a positive difference to people’s lives.

We wish to recruit a Client Service Advisor to our growing team as we continue to develop and deliver services to a wider range of customers. 

The service provides general advice, information and support to older people and people with disabilities living throughout Glasgow. The Client Service Advisor will be the first point of contact for clients, carers and professional agencies, arrange appointments for the Handypersons to visit service users and make referrals to the Care and Repair Technical Advisors as well as recording and updating information systems.

The successful applicant will be passionate about delivering excellent customer service, have a professional telephone manner and have experience of working in a busy environment in a customer focused / service role. Applicants will have a SVQ Level 3 / HNC in Business Administration or equivalent qualification or qualified by significant relevant experience.

To apply you can:

Download the job pack and application form from our website by clicking the APPLY button. Please note we do not accept CVs.

The Association is an equal opportunities employer. 

Closing date for applications is 11th October 2024 at 12 noon.

Interviews will be held on 24th October 2024.

A registered Scottish charity. Registration No: SC036009.