Care Services Manager

We are seeking a dynamic and experienced Care Services Manager to oversee the management and development of high-quality Domiciliary Care Services for the elderly and vulnerable individuals. The role involves managing branch operations, leading teams, and ensuring compliance with company policies and regulatory standards.

Key Responsibilities:

• Manage business/branch operations across a defined geography, ensuring high-quality service delivery.
• Build and maintain strong relationships with clients and stakeholders, including public sector bodies.
• Oversee recruitment, staff development, and performance management.
• Ensure compliance with health & safety regulations and maintain dignity in care.
• Provide management information and oversee care scheduling to meet service users’ needs.
• Handle complaints, audits, and risk assessments, ensuring service standards are met.

Required Qualifications & Experience:

• SVQ Level 4 in Health & Social Care/Leadership & Management.
• Minimum 3 years of senior operational experience in Adult Domiciliary Care.
• Proven track record in managing and growing domiciliary care services.
• Experience in contract negotiations and financial performance management.

Additional Requirements:

• PVG Membership, SSSC registration.
• Flexibility to work out-of-hours and participate in on-call duties.
• Travelling will be required with this position
• Out of Hours working will be required with this position, in line with business requirements

·      On-Call availability will be required at the start of the role but this may change and be amended in line with business requirements 

If you are a results-oriented leader with a passion for care services, apply today to make a meaningful impact!

Balmoral Health & Social Care is an Equal Opportunities Employer.