Case Coordinator

Join Our Team as a Case Coordinator! Do you have a passion for helping others, a knack for detail, and a desire to make a meaningful impact? We re looking for a dedicated and outgoing Case Coordinator to join our team! In this key role, you ll engage with individuals and carers across Forth Valley, providing essential information and guidance on Self-Directed Support (SDS) and empowering people to make informed choices about their care. About the Role: As our new Case Coordinator, you ll work closely with individuals, families, and health and social care partners to help people understand SDS options, employer responsibilities, and self-management skills. This is a fantastic opportunity for someone who is detail-oriented and comfortable drafting communications, negotiating, and navigating the ins and outs of legislation. Prior SDS experience is great but not essential we offer full training! What You ll Do: Serve as a first point of contact, offering clear, reliable guidance on SDS and related services. Support clients with SDS-related paperwork, developing employable skills, and learning to manage their support. Build relationships with sector partners to increase outreach, share resources, and support clients with diverse backgrounds and needs. Collaborate with team members to improve service delivery and present tailored information through workshops and individual sessions. Maintain accurate, confidential records and manage your caseload autonomously. Why Join Us? Hybrid Working: Split your time between our Grangemouth office and working from home for a flexible work-life balance. Generous Holiday: Enjoy 26 days of leave plus 8 bank holidays each year. Professional Growth: Develop your skills and knowledge with ongoing training, including a CPD learning log to track your achievements. Be Part of a Dynamic Team: Work with a friendly, supportive team who share your commitment to improving lives. What We re Looking For: A proactive, detail-focused professional who can handle multiple cases with compassion and efficiency. Strong writing and negotiation skills, comfortable preparing letters and handling sensitive communications. Someone with a good sense of humour, personable, and a team player who can work well with clients from all backgrounds. A confident, motivated individual with strong organisational skills and a solid understanding of legal frameworks (SDS knowledge is a plus, but we re happy to train the right person!). If you re enthusiastic, ready to grow, and passionate about empowering others, apply today to join our mission to support independent, informed decision-making within our community., None specified

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Self Directed Support Forth Valley (SDS), is a service that provides free help and assistance to individuals and Carers who have a Social Services or NHS based 'assessed need' for care and support.