The Product Technical Specialist will report to the Global Product Management Director within the ISG Product Category office, and will drive alignment across the product management including market specialization, lifecycle & portfolio including NPI working closely with the Product and Segment teams. This role provides highly technical support to ISO/sales organizations., Product Specialization

• Technical Documentation: Create and maintain comprehensive technical documentation, onboarding documentation, deployment guides, and standard operating procedures. Develop and maintain technical documentation, including knowledge base articles and troubleshooting guides.
• Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management.
Product Lifecycle & Portfolio
• Execute E2E Portfolio to maximize opportunities and meet Asp objectives
• Engage with Segment and ISG Product team on specific product requirements
• Manage "Top-Choice"/Tower/Rack life-cycle
• Support alignment with key Partners (AMD, Intel, NVIDIA, Broadcom, etc.) on features and functionality
  
  Minimum Bachelor Degree
• At least 5 years previous technical experience in Product, Product Management
• Excellent interpersonal and communications skills
• Entrepreneurship and with a high degree of self-motivation and drive
• Proficiency in Excel, and other office applications
• Strong analytical skills and detail oriented
• Professional fluency in English
• Expert on server technology and related ecosystem
  
  Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.