Channel Development Director - Relationship Management Direct

Are you ready to take your career to new heights? We have an outstanding opportunity for you as a Channel Development Director within Business and Commercial Bank (BCB) Relationship Management at Lloyds Banking Group.

Join our diverse team and play a key role in shaping the future of our Relationship Management channel, which helps us to target sector and channel related client opportunities.

Relationship Management Direct is a remote relationship channel that proactively supports clients and aids in their growth.

Our sector and channel propositions are made possible by empowered colleagues who have the opportunity to explore new approaches and possess strong risk management skills.

Join our inclusive team, where you can shape and lead important sector-led initiatives across our core areas : Real Estate, Healthcare, Agriculture, Education, Technology, Legal, Trading, and Government.

This role offers excellent opportunities for personal growth and professional advancement.

What you'll do :

Channel Strategy Development and Execution

• Develop and implement comprehensive channel strategies to drive growth in Relationship Management by identifying and prioritising opportunities aligned to our business objectives.


• Own the planning, strategic development, and delivery of channel initiatives to drive and enhance client relationships, collaborating with cross-functional teams.


• Monitor and analyse key market trends, competitive landscape, and internal and external customer needs to inform channel growth, including acting on client feedback and insights to enhance channel offerings and improve overall client satisfaction.


OD Design and Cost Management

• Design and optimise organisational structures and processes to support effective channel development.


• Foster collaboration with team members to build and implement organizational changes that align with Group strategies to grow sector and channel opportunities.


• Effectively manage costs and headcount to promote cost efficiency, while also exploring ways to simplify processes and provide support to various team functions.


Collaborating with External Partners and Parties

• Build and maintain strong relationships with industry and sector-specific third-party organisations.


• Collaborate with partners to leverage resources, drive innovation, and expand market reach.


• Support the team in achieving key priorities, which are focused on professionalizing the channel, supporting clients, and creating RM capacity.
  
  Experience of implementing strategic change working with cross-functional partners and the capability to build out a new telephony team.


• Strong analytical skills with experience in portfolio modelling, cost management, and organizational design.


• Excellent communication and interpersonal skills with the ability to build and maintain key relationships.


• Knowledge of the clients and propositions within the commercial banking sector supporting Business Banking through to Mid Corporate-sized clients.


• Ability to create impactful presentations, investment cases, and propositions to effectively engage individuals at all levels.
  
  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.


We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes :

• A generous pension contribution of up to 15%


• An annual performance-related bonus


• Share schemes including free shares


• Benefits you can adapt to your lifestyle, such as discounted shopping


• 30 days' holiday, with bank holidays on top


• A range of wellbeing initiatives and generous parental leave policies


If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.

We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.