Chatbot Manager - Work remote, no experience needed

The Other House, Scotland-wide

Chatbot Manager - Work remote, no experience needed

Salary not available. View on company website.

The Other House, Scotland-wide

  • Full time
  • Permanent
  • Remote working

Posted today, 23 Dec | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 92c8761b4ccc4d4ba48d478fcd1919a2

Full Job Description

The House of Mercier is excited to offer a fantastic opportunity for a Chatbot Manager to join our team remotely. This position requires no prior experience, making it ideal for individuals looking to start their career in technology and customer service. As a Chatbot Manager, you will play a crucial role in enhancing customer interactions through the management of our chatbot systems. Your main responsibilities will include overseeing chatbot performance, optimizing user interactions, and ensuring a seamless customer experience. If you're passionate about technology and eager to learn, we would love to have you on board! Key Responsibilities

  • Manage and configure the chatbot systems to ensure high-quality customer service.
  • Analyze user interaction data to identify improvement areas and enhance chatbot functionality.
  • Collaborate with team members to design and refine engaging conversational scripts.
  • Gather feedback from users to implement iterative improvements to the chatbot.
  • Stay informed about trends and advancements in chatbot technologies and practices.
  • Assist colleagues in effectively utilizing the chatbot tools available to them.

    No experience necessary; a strong desire to learn and grow is required.
  • Basic technical skills and an interest in digital communication platforms.
  • Excellent verbal and written communication abilities.
  • A keen analytical mind to assess performance metrics and user engagement.
  • Self-motivated with a proactive approach to solving problems.
  • Previous exposure to chatbot systems or customer service tools is a plus but not essential.

    Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks