CHLH / 2409 / 02 - HR and Training Officer

1. Actively promote a positive and collaborative workplace culture that supports the Charity's purpose of Making Life Better and i-care values to increase morale, productivity and performance.

2. Provide managers with a wide range of HR guidance and support and contribute to the consistent implementation of HR policies and procedures relating to the full employee life cycle from recruitment, onboarding, and induction through to termination of the contractual relationship and exit interviews.

3. Serve as a trusted advisor to both employees and management team for all HR matters including, but not restricted to, grievance and disciplinary issues, medical, maternity / paternity leave, performance and absence management and conflict issues.

4. Participate and support HR related meetings which will include advising at grievance, disciplinary, absence and performance management investigations and meetings, as required.

5. Process appropriate documentation for specific HR issues including but not restricted to OH & medical referrals, ill health retirement requests, maternity, paternity and shared parental leave requests.

6. Establish and maintain good employee relations with staff and trade union representatives.

7. Support service managers to identify, explore and expand the Charity's training programme portfolio, benchmarking where possible against industry leaders across both Charity and commercial organisations.

8. Coordinate the provision of training courses to be delivered in person, online or at outsourced facilities, as appropriate, to ensure the best learning experience.

9. Support managers in the collation and review of individual staff development plans.

10. Support managers in sourcing appropriate and approved training to match team and individual management plans.

11. Assist services with the development and where required the delivery of cross-functional training which can be delivered across the Charity.

12. Ensure all departments maintain full and accurate training records for all services reporting on shortfall in delivery to service heads.