CHLH / 2412 / 07 Leisure Supervisor

1. To provide day to day supervision of the leisure staff.

2. To ensure performance and presentation standards are maintained at all times.

3. To consult with customers and staff on the operation of the facility and ensure the
Facilities Manager is informed of any issues or improvements that may
contribute to the effectiveness or efficiency of the facility.

4. To ensure the leisure team are deployed efficiently, and in accordance with policy
and procedures ensuring staffing levels are appropriate.

5. Plan the staff rota in line with the staffing schedule and arrange cover for
absences as required.

6. To perform supervisory duties relating to staff recruitment, induction, training and
discipline.

7. To monitor the cleanliness of facilities and equipment and carry out cleaning
duties when required.

8. To provide certified first aid skills in accordance with training and procedures.

9. To deliver fitness inductions where required.

10. To ensure that customer care standards are upheld, and that facilities and
equipment are provided in accordance with the needs of different user groups
and individuals.

11. To undertake administrative and reception duties as required.

12. To assist with the monitoring and collation of performance statistics and other
returns as required

13. To ensure the booking system and membership scheme is administered and
maintained to a satisfactory standard.

14. To ensure customer information is up to date, available and delivered to
company standards.

15. To carry out health and safety checks in accordance with procedures and to
ensure that significant risks and defects are reported immediately to the
Facilities Manager.

16. To carry out regular maintenance inspections and duties in relation to buildings,
surrounding areas, equipment and plant room and maintain appropriate records.

17. To assist in the organisation and promotion of activity programmes and provide
coaching as required.

18. To contribute to the on-going development and continued improvement of the
facility and service.

19. The implementation, monitoring and reviewing of safe systems of work and
policies within the facility (NOP, EAP, COSHH, Risk Assessments etc); And to
ensure that all personnel are conversant with, and adhere to instructions and
written procedures at all times.

20. To be a key holder and ensure the security procedures are complied with at all times. Be responsible for the opening and closing procedures and respond to out of hours calls if required.

21. Carry out routine handling and ensure safe storage of all chemicals used at the
facility.

22. Check, monitor and record the level of stock of facility materials

23. Readiness to work flexible shifts and altered hours, including evenings and
weekends to meet the demands of the Service

24. Responsible for resolving day to day problems in the absence of the Manager

25. To assist the Manager in preparing special projects as required

26. Be able to work to tight deadlines when required

27. Set up, monitor, review and plan training for all staff to include keeping accurate
records

28. To supervise and monitor all staff within the building to ensure that they are