Clerical Officer

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. 

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An exciting opportunity has arisen for a Clerical Officer based at University Hospital Ayr.

What you will do:

You will provide a clerical service to clinicians throughout the division, ensuring that procedures are in place to initiate and maintain accurate and up to date patient case records to support clinical care; administration of all out-patient appointment systems and waiting lists, facilitating equitable access to specialties across the division.

Your duties will include the maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System, in addition to providing reception services, answering telephones and relaying messages.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

Essential

• Candidates should possess SVQ Level 2 in administration or equivalent qualification or experience
• Experience working within an administrative environment
• Keyboard / PC Skills
• Excellent Communication Skills
• Diplomacy and sensitivity when dealing with patients, staff, and members of the general public

Desirable

• ECDL or equivalent
• Experience of working within a Health Records environment
• Ability to work within a team environment
• Good organisational skills and ability to manage priorities

For further information on the requirements for the role please click the link below to view the person specification

Hours:

17.61 hours per week.

If you would like to find out more about the role, please contact Linda Black on or alternatively at Linda.Black@aapct.scot.nhs.uk - you may also reach out to Kevin Whiteford on or alternatively at Kevin.whiteford@aapct.scot.nhs.uk

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

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NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.  This permission is, without exception, granted by UK Visas and Immigrations.  We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.  Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk 

We are unable to provide sponsorship for bank contracts.