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Client Account Administrator

D.J. Alexander

Client Account Administrator

£22000

D.J. Alexander, Abbeyhill, City of Edinburgh

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f5b1ca7cf0f94849900c3c057336c668

Full Job Description

  • Accounts & Property Support Team is responsible for the day-to-day financial operations for our letting business to ensure all rent payments are collected and paid to our clients.

  • As well as this, the department undertakes several supplementary property support processes. This is a highly varied role where you will be responsible for overseeing various activities throughout the office.

  • This challenging role will put you on the front line, managing a range of property management tasks including maintaining customer service levels through managing the enquiries that come in from landlords and tenants.

  • These will be in various forms or email and telephone. Making sure colleagues in managing the overall workload to ensure we deliver expectational customer service.

  • Responsible for Processing invoices received from third party contractors

  • Processing bills from local authorities and utility suppliers

  • Dealing with landlord, tenant, and contractor queries

  • Other payment processing

  • Assisting with Ad hoc data entry tasks

    Ideally 1 years Property Management Experience but not essential

  • Friendly and professional manner when dealing with clients

  • Able to provide excellent customer service

  • Great oral and written communications skills

  • Meticulous attention to detail

  • Strong administrative and organizational skills

  • IT proficient

  • You might have the current legal right to work in the UK without restrictions

    Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

    Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Account Administrator. This is a permanent position located in city centre, Edinburgh. You'll enjoy a workweek of Monday to Friday 9am - 5pm. The salary ranges from £21,000 to £22,000, At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.


    • Here's what you can look forward to:-
  • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.

  • Our Employee Assistance Programme offers free counselling support sessions.

  • Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.

  • Get the latest gadgets and appliances with our Smart Tech Scheme.

  • We're committed to reducing our carbon footprint with our Cycle2Work Scheme.

  • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.

  • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.

  • Celebrate your loyalty with special days and celebrations for length of service.

  • Planning for retirement? We've got you covered with that important pension pot.

  • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.

  • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!


    • We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.