Commercial Administration Apprentice

As Edinburgh’s principal transport provider, Lothian has been providing the city with a first-class public transport service for over a century.  In more recent years we have expanded to provide the same great services within Midlothian, East Lothian and West Lothian. We operate over 70 services, through a fleet of over 700 vehicles and employs over 2,500 employees which includes over 1,800 drivers.

Working to support both the Network and Product functions, the Commercial Administration Apprentice performs a variety of day-to-day tasks to ensure the commercial processes run smoothly and help inform and support decisions made by the department. The role is a vital part of the organisation and a valuable asset to the team.

Responsibilities:

• Data extraction for statistical analysis and reporting (including Power BI)
• Census work and driver/customer engagement
• Assist in the administration of service change preparation (both network and product)
• Undertaking and logging detailed ticketing equipment and software user acceptance testing
• Preparation and reporting on key product metrics around revenue protection
• Preparation and reporting on key product metrics around ticketing equipment fault diagnosis and resolution
• Assist in the administration of commercial equipment fault and repair cycles
• Undertake administrative tasks within the department

Required skills:

• Communication skills
• Working with others
• Numeracy
• IT skills
• Problem solving
• A friendly and positive attitude

Salary:

£16,088 per annum

Working hours:

Monday to Friday, 9am - 5:30pm

Benefits:

• Competitive salaries
• Lothian catering
• Perkbox
• Cycle to work scheme
• Colleague offers
• Health and wellbeing 
• HSF Health Plan

Future prospects:

There is the opportunity for continued employment within this team should you perform well during your apprenticeship. We want you to grow, succeed and become a permanent team member.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!