Commercial Sales Lead

As the Commercial Sales Lead, your mission is to support Business Stream's corporate strategy by acquiring, retaining, and preventing churn among our SME customers. You will lead the existing and growing outbound telesales team within the sales directorate. You will be responsible for;

• Acquisition and Customer Engagement
• Renewals and Retention
• Data-Driven Approach
• Building Positive Customer Relationships
  
  You will have experience in managing outbound customer save and retention teams ideally in the utilities sector or other mass market sectors to achieve stretching daily, weekly and monthly sales targets.
You will be able to very quickly build positive and productive relationships with customers inbound and outbound and be confident in using financial information and customer data to build cost effective campaigns and offers to deliver results. Naturally, you will be a great negotiator with excellent communication skills to suit all stakeholders. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.

Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.


• Salary circa £35,000 including bonus up to 20%
• Attractive pension plan
• 31 days annual leave and six bank holidays
• Subsidised canteen and free gym membership
• Employee discounts
• Salary sacrifice schemes including electric vehicles and cycle to work
Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.