Communications Technician

Communications Technician

Job Info

·  Job Identification: 11429

·  Locations: Argyle House, Edinburgh, EH3 9DR, GB (100% On-campus)

·  Organization: Information Services, Edinburgh University Group

·  Department: ITI Communications Infrastructure Services (CIS)

·  Apply Before: 29/11/2024, 23:59

·  Health and Safety Requirements: Key hazards identified (plan is in place)

·  Criminal Record Check: No criminal record check required

·  Contract Type: Open Ended

·  Job Schedule: Full time

·  Grade: UE06

·  Number of Openings: 1

·  Job Function: IT

Job Description

Grade UE06: 33,882 to £39,105 per annum

ISG/ITI Communications Infrastructure Services (CIS)

Full-time: 35 hours per week

Open-ended: permanent 

We are looking for a Network Technician to fill the role of Communication Technician in the support of the University of Edinburgh’s Network.

The network underpins all university activities including research, learning and teaching, student accommodation, conference and events as well as university operations. With a population of over 50,000 users, you will help support services to more than 250 locations across Edinburgh. This challenging role ensures the network is available 24/7 for all users and that incidents are responded to promptly to minimise any disruption. The post requires one week in four on call working.

You will be joining the team as we approach the end of a full University network replacement and start to prepare for phase 2, where we will look to maximise the benefits of the new technology and further improve the service.

What we can offer you:

·  A competitive salary of £33,882 to £39,105 with the addition of 15% premium band and 15% on call.

·  Generous annual leave allowance of 40 days per year (inclusive of festive closure days).

·  Highly competitive defined-benefit pension scheme with a substantial employer contribution. 

·  A range of flexible working options to help prioritise work/life balance. 

·  A day of paid leave annually for your chosen volunteering activity.

·  Access to excellent online learning and a Staff Scholarship fund.

·  Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more. 

Use our reward calculator to find out the total value of the pay and benefits for this role. 

What the job involves:

·  Installing, testing and commissioning data network equipment.

·  Analysing, diagnosing and resolving faults in the data network.

·  Configuring and testing software systems and hardware components prior to deployment in the field.

·  Creating and updating online diagrams and records.

·  Routine operational configuration changes.

A bit about you:

·  Qualified to HND level or higher in a relevant area, and/or relevant experience in a similar environment; or relevant experience involving progressively more demanding work.

·  A good working knowledge of a range of data networking, telecommunications and security technologies, acquired over a number of years, with a basic understanding of the principles underlying the technology. 

·  Experience in the use of network installation and monitoring tools.

·  An appreciation of electrical regulations, Health and Safety standards and relevant building regulations.

·  The ability to analyse and solve difficult technical problems in a calm, rational manner whilst under pressure.

·  Full clean UK driving licence for and ideally your own car for on call and flexibly attending site.  

Application procedure:

We welcome informal enquiries about the role – to find out more please email Alan Sloan (Team Leader)

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race. 

 Prior to any employment commencing candidates will be required to evidence Right to Work in the UK.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. 

To apply, upload a CV and cover letter before 29th November 2024, 11:59PM.

Interviews will be held on 12th December in person.

About the Team

The Communications Infrastructure section is responsible for managing, maintaining and developing the University’s data network, the telephone system, external connections to other networks, and for managing the access control door and alarm monitoring system. There are about 82,000 ports on the data network, 11,000 telephone extensions, 600 access control doors and

1,000 alarms. The turnover of the new section exceeds £2.5M annually. The section has about 30 staff, and comprises three very busy and hard-working teams which are dedicated to providing an excellent service to University staff, students and external stakeholders.