Community Facility Office Manager - REQ03349 - 401714

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC7 (£29,180 - £31,737)

There is an exciting opportunity to join the community facilities team as an Office Manager. The community facilities support team undertake a variety of tasks to administer bookings within North Lanarkshire’s community facilities and school estate. 

We are looking for a motivated and enthusiastic individual to support the Assistant Business Manager in the provision of an efficient and effective service, delivering high standards of customer care to the local community, through the management of the support function.

An SVQ3, HNC, Apprenticeship or equivalent is desirable for this role. You must have experience of supervising a team and be able to demonstrate extended experience in an administrative environment along with excellent keyboard skills and experience of Microsoft Office computer applications, particularly in Excel for reporting purposes. You must have the ability to extract information from various systems and report on this in line with requirements. Excellent communication, administration and customer care skills are essential, as is the ability to prioritise both your own work and that of the team.

To succeed in this role, you must be able to meet deadlines and, at times, work under pressure. It is important that you have the ability to direct the team in a positive manner, while also working on your own initiative. A flexible approach to work is required along with an understanding, caring approach in dealing with customers.

Work Location for this position is, Coatbridge Community Centre, Old Monkland Road, Coatbridge, ML5 5EA.

Work Pattern: 35 hours per week

Working here at North Lanarkshire Council 

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. 

For more information on local authority careers visit the myjobscotland career hub 

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. 

Click here to see our Recruitment Charter. 

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. 

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. 

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. 

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. 

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. 

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone . 

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL 

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***