Compliance Inspector

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven Regional Transport Partnerships. As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland. 

About the role

Within the Bus Strategy & Delivery department, focused on delivering and improving Public Transport provision in the west of Scotland, we have a great opportunity to join our Schools Agency Services & Compliance Team.

The role of the Compliance Inspector is to provide a quality assurance audit of SPT related transport contracts by monitoring of operational performance/compliance and by inspection of vehicle condition. This involves observing the operation of transport contracts, Partnerships, traffic regulation matters, travel on services where necessary and visit relevant locations as directed, in the furtherance of such activities.

About you

You will have excellent communication skills both verbally and face to face, with experience in a customer-facing role or in a front-line customer oriented, commercial or operational environment. You must be capable of dealing with high pressure situations and resolving customer and operational issues as well as the ability to work in an environment where a high level of concentration, vigilance and safety awareness is required. You will be a team player, who is reliable, punctual with a flexible approach to working patterns. In-depth knowledge of the Bus network in the Strathclyde area is desirable.

Full time hours will be 35 hours per week working Monday to Friday.  The nature of this role may require you to work outwith normal office hours on occasion to support the operational requirements.

You will be based at 131 St Vincent Street, Glasgow. The role includes site visits to other locations and accordingly a driving licence is required.

Further details of the role and key responsibilities are set out in the job description.

Benefits

Working at SPT comes with many benefits you can look forward to:

• Commitment to your ongoing learning and development
• 33 days Annual and Public Holiday Entitlement
• Membership of the Local Government Pension Scheme – SPT contribute 19.3% of your annualised pay
• Group Life Assurance Cover
• Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free, plus one for a member of your household
• Discounted Season Rail Tickets – maximum of £600 towards the cost of an annual rail ticket
• Flexible working options
• Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union

How to Apply?

To apply, please select the ‘apply now’ button to complete an online application form.

Closing date for applications will be Thursday 26 September 2024 at 23:59hrs.

SPT is an Equal Opportunities company welcoming applications from a diverse background.  If you’ve got the right skills for the job, we want to hear from you.  SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms.  This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers.  This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions, please email quoting the above reference.