Conference & F&B Support Steward

As a Conference & F&B Support Steward at Sodexo in Woodbank Hotel, Aberdeen, AB159PN, you'll help with the preparation and serving of our vibrant menu whilst ensuring all working areas are clean and tidy. Setting up for our executive events and ensuring a high standard of service is key, in this role. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you'll do:

• To manage the meeting and conference department whilst supporting F&B within the hotel
• Carry out duty management shifts inline with hotel operating procedure
• Maintain accurate data and provide it to the relevant departments.
• Liaison with clients and customers who are using the meeting and conference facility within the hotel
• Handling meeting queries professionally and in a timely manner
• Accurate and timely billing to clients and customers
• Setting up and maintaining meeting areas, IT equipment, audio visual equipment and any other required equipment
• Ensuring all conference kit has current pat test stickers
• Liaison with the kitchen and food and beverage team to report catering figures on a daily basis
• General housekeeping of all conference areas, including recycling activities
• Ordering and replenishment of vending supplies, IT supplies and stationary
• Photocopying and printing supplies liaison
• Submission of reports as and when required
• Identification of opportunities for service improvement or development within the conference environment
• To ensure you meet Sodexo and Shell's legal regulations on health and safety, food safety, hygiene and the environment.
• Embrace and grow a 'zero harm mindset by ensuring the accurate reporting of near misses and accidents as well as reporting any equipment defects to your line manager in line with company procedure
• Ensure all company documents are completed with integrity and that due diligence is practiced at all time.
• Continue to develop one's own skills and knowledge within the position
• Attend weekly team meetings to maintain levels of communication across the team
• Able to work on own initiative within a team environment.
• A positive working relationship with the client is evident
• Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO, HSE
• Assist within the food and beverage department as and when required.
  
  Excellent communication skills both written and verbally and can demonstrate experience of working with previous customers or clients
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Good time management and organizational skills
• Ability to work well under pressure managing multiple workloads
• Ability to achieve and set standards and operate to performance criteria, with particular regard to hotel operations
• Knowledge of Health and Safety and Food Safety
• Able to demonstrate attention to detail and adherence to standards
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated with a sense of own initiative
• Ability to work effectively as part of a team
• Flexible approach to role - must be available to work different shifts including evenings and weekends if required by the business
Desirable
• Previous experience in meetings and events coordination
• Sound knowledge of IT and Audio visual equipment
• Food & Beverage Experience
  
  About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.