Credit Control Team Leader

We currently have an opportunity for a Credit Control Team Leader at our Larbert office on a permanent basis and we are offering a competitive salary for the position.

As a Credit Control Team Leader you will be expected to lead a high performing team in a professional, responsive and effective manner that satisfies the needs and requirements of the business and customers.

Delivering best in practice' collections , primarily within planned payments, within the guidelines determined by the agreed credit terms, whilst embracing a continuous improvement culture, with an aim of maximising cash flow whilst managing risk and bad debt exposure.

In this exciting role as a Credit Control Team Leader you will take ultimate responsibility for your team's portfolios of customers within designated area, ensuring cash collections on overdue balances are maximised and negotiations have the best possible outcome for the business.

You will also provide support to the team as required while managing the day to day team operation that delivers business objectives, delegating as appropriate and ensuring adequate cover is provided at all times for all duties performed by team members.

This is an opportunity to manage team performance by setting individual annual objectives for the team and review progress on a regular basis.

Monitor team and individual targets based on call quality & productivity and cash collections to ensure company KPIs are met, hold regular portfolio reviews with team members to review performance, productivity and provide support as necessary.

Benefits provided by Certas include discount schemes, pension scheme and holiday buy and sell options. This role provides an excellent opportunity to gain experience and grow within the UK's largest independent distributer of fuels and lubricants.