Customer & Business Support Assistant - Swimming - ERN05399

Advert

We have an opportunity to join our dynamic and enthusiastic Swimming Development Team in a role providing comprehensive support in relation to the

processing of sales, swimming members’ direct debits and all associated processes.

As part of this role you will be responsible for business support in relation to financial transactions, swimming teacher contract changes and terminations as well as keeping training records up to date. You will also be responsible for answering and sending e-mails to customers, working through our mailbox, adding and updating our swimming lessons waiting lists and dealing with teacher cover

We need someone who has experience of dealing with a variety of general and

complex enquires, excellent customer care when dealing with telephone, face-to face and online enquiries.

Ideally the successful post holder will also be computer literate have experience of

working with a variety of ICT systems and packages e.g. Microsoft Office. Experience of payment processing and dealing with front line customer service

The post will be subject to a Basic Disclosure check.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note East Renfrewshire Culture Leisure & Trust does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

Please click on the attachments below for full details of this post.