Customer Liaison Officer - NAY14350

Job Summary

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click here

To liaise with Council House tenants and owners of privately owned properties that are affected by major works programmes and communal repairs. Provide necessary support and assistance in order to facilitate the Council’s Forced Access Policy.

For more information please see role profile below.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values and Behaviours

Our values of Focus, Passion and Inspiration are core in everything we do and how we do it, they are the foundation that our work is built on across the whole of the Council. However, for the purposes of the recruitment process for teaching posts we will explore the post advertised in conjunction with the appropriate Professional Standards.

Additional Information

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.

This post has been allocated the workstyle: Agile

More information on our workstyles can be found in our HR Guide: Workstyles. If you have any questions on the allocated Workstyle for this post, please ask at interview.