Customer & Sales Coordinator

Escape Recruitment Services Commercial Division are recruiting for our client, a global supply chain company based in the Livingston area. They have an excellent opportunity for a Customer & Sales Coordinator to join their small team on a permanent basis.

This role will be working hybrid, 3 days in the office and 2 days working remotely after the initial training period.

Responsibilities Include

• Processing sales orders
• Maintaining delivery order spreadsheets
• Dealing with any issues that rise day-to-day (late deliveries, failed deliveries, customer amendments etc.)
• Additional charges from hauliers
• Maintaining CRM systems
• Transport organisation
• Warehouse stock management
• Matching customer credit requests

Experience Required

• Previous administration experience, ideally dealing with sales orders and managing customer accounts
• Experience of using SAP is highly desirable
• Candidates looking to work in a varied role, within a small team and keen to develop their skills and experience
• Ability to provide excellent customer service
• Excellent attention to detail and accuracy