Customer Service Administrator

Escape Recruitment Services Commercial Division are recruiting on behalf of our client, a global manufacturing organisation based in Dunfermline; they have an excellent opportunity for an experienced Customer Service Administrator to join them on a permanent basis.

Responsibilities will include:

• Point of contact for customers, responsible for developing strong relationships
• Processing orders right through to delivery
• Maintaining stock levels
• Raising purchase orders
• Liaison with internal departments throughout order lifecycle
• Providing administration support to engineers

To be considered for this position, candidates must have the following background and skills:

• Previous experience of working in administration
• Exceptional customer service and communication skills
• Excellent attention to detail and accuracy
• Confident IT skills which should include MS Word, Excel and CRM &/or ERP systems