Customer Service Administrator

Role: Customer ServiceAdministrator
Location: Glasgow (Office Based)
Salary: 25,000-26,000

Pertemps are recruiting Customer ServiceAdministratorto work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary 25,000-26,000.

We are open to speaking with anyone from a Customer Service or Call Centre background.

Responsibilities:

- Taking inbound calls from customers
- Providing quotations and processing orders
- Operating and maintaining spreadsheets
- Liaising with internal departments and external stakeholders
- Producing weekly reports
- Raising contracts and discussing with customers


About You:

- Proven track record within a Customer Service environment
- Experience of working in the hire industry would be advantageous
- The ability to work effectively under pressure and prioritise your workload
- The ability to meet deadlines
- Strong attention to detail and be highly organised
- Effective communication skills, both written and verbal
- Proficient skills in MS Office packages including Excel and Word


Benefits:

- Salary of between 25,000 - 26,000 dependent on experience
- Monday to Friday shifts on a rotational basis between the hours of 8.45am 5.30pm
- Great additional benefits including staff incentives and loyalty holidays
- Employee Welfare Fund (company funded social events)
- Access to in-house Learning & Development team