Customer Service Adviser (CAPs & Libraries) - CLA03683

To provide the local community with advice and information on Council Services and to deal efficiently and courteously with customer enquiries over the phone, online and face to face at any customer services point of contact.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

This post is temporary until 31/03/2025. Please note as this post is part time, your salary will be pro rata to hours worked.

This post is based at Tullibody Library. Shift pattern as follows; Mon, Wed, Fri 09:00 - 12:30. Tuesday and Thursday 13:30 - 17:45.