Customer Service Advisor - Part Time

Customer Service Advisor - Part-Time
Experience required

• Experience in previous customer-facing roles
• High degree of accuracy and attention to detail
• Excellent written and verbal communication skills
• Customer focused and a keen interest in problem-solving
• PC Literate
• Sales and/or Contact Centre experience preferred but not essential

Core Accountabilities

• Working as part of the Customer & Sales support team, with a customer service focussed attitude and strong communication skills. You will be the main point of contact for inbound customer order calls, able to deal with all levels of customers including high profile, high value or specialist accounts. You will deal with both internal and external enquiries.
• Accurately and efficiently complete all system-based transactions required to support the workload of the department and in line with Business requirements
• Ability to communicate effectively
• Demonstrate flexibility by assisting and supporting other areas of the department and business as and when required
• Resolves queries in the best interest of both the customer and the company

What you'll get in return
In addition to a competitive hourly rate, you will be paid weekly through an efficient online timesheet process and will also receive expert advice from a Hays consultant providing support and guidance throughout the duration of your contract. This is an excellent opportunity to utilise your skills and gain hands on experience in a large and busy working environment. You will receive bespoke in-house training and will be closely guided to your success
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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