Customer Service Assistant - FLK12728

You will work 2 shifts per week across a four week rota. Weekend work will be required. This post is temporary until October 2025 due to service requirement. If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

We are looking for enthusiastic individuals with a passion for great customer service to join our team at the 5-star rated Helix Visitor Centre next to The Kelpies. As a customer service assistant, you will be the face of our business and will help provide a 5 star visitor experience for all visitors to The Helix. We are looking for individuals with catering experience who display a positive attitude, are passionate, organised and can successfully work as part of a team. A strong willingness to learn is also critical., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

As employee of Falkirk Council you would be entitled to the following:

• Generous annual leave entitlement
• Pension