Customer Service Executive
CHANNEL ALT LTD
Customer Service Executive
£25000
CHANNEL ALT LTD, Blythswood New Town, Glasgow City
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 79acb9133d8248f99d16f5999ee7f26d
Full Job Description
Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
We are seeking a Customer Service Representative to join our team. The ideal candidate should be proficient in English and Spanish, possess excellent communication skills, and have a knack for analyzing customer needs to provide exceptional service., Fluent in English
- Strong communication skills with excellent phone etiquette
- Ability to analyze customer needs effectively
- Proficient in data entry processes
- Experience with upselling techniques is a plus