Customer Service Officer

You will provide a professional, responsive and observant security presence. The Security Officer duties on this site are varied and include elements of reception duties within the control room, as well as customer facing duties, patrolling and site inspections. The role offers diversity as all aspects of security are dealt with by each officer. Main Duties & Responsibilities: · Monitoring entrances and greeting visitors · Operating CCTV system whilst dealing with control room duties · Patrolling premises on foot · Patrolling premises in a vehicle · Answering calls · Preparing reports

Excellent communication & administration skills · Reliable with excellent time-management skills · Smart, well-groomed and confident · Conflict management aware · High level of customer care awareness · Security systems knowledge · Telephone/switchboard skills Essential : Door Supervision SIA licence Fully comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers. Desirable: CCTV licence & First aid training Full UK Driving License

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis