Customer Services Officer, Inverness - HGH18410
HIGHLAND COUNCIL, Ballifeary, Highland
Customer Services Officer, Inverness - HGH18410
£30,001 - £40,000
HIGHLAND COUNCIL, Ballifeary, Highland
- Full time
- Temporary
Posted 1 week ago, 2 Apr | Get your application in now before you're too late!
Closing date: 14-04-2025 (In 5 days)
job Ref: HGH18410
Full Job Description
Job Description
Post Title: Customer Services Officer
Location: Inverness
Hours: 35 Hours Per Week
Duration: Until 28/05/2026
Salary: £30,266 - £33,579 p.a.
Salary placing will normally be at the first point of the scale.
Contact Person: Angela Morrison Tel:
Job Purpose: Administration and analysis of Complaints, FOI, Data Protection and Ombudsman enquiries received by the Customer Resolution & Improvement Team
- Identify Customer Care training and development issues
- Assist with ongoing customer engagement and consultation work
Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact HR Transactions Team, T: (24 hour voicemail) quoting the post reference number above.
Please find the Job Description below.
The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Requirements
Significant and relevant experience of working within a customer/administrative service
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