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Customer Solutions Technician

Johnson Controls

Customer Solutions Technician

Salary Not Specified

Johnson Controls, Blythswood New Town, Glasgow City

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a037ad93c339476db54cbbb7219156ae

Full Job Description

  • Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.

  • Go the extra mile to deliver a high class customer experience by providing a high standard of customer service. Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.

  • Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.

  • Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviors (in accordance with Johnson Controls values).

  • Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets.

  • Able to undertake other reasonable duties as requested by line manager.

    Full UK manual driver's license.

  • Have the ability to carry and climb ladders and to work at height.

  • Have practical skills to work with hand and power tools.

  • Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal.

  • Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.

  • Have excellent communication, relationship building skills and able to exceed customer expectations.

  • Be familiar with the use of technology like smartphones, tablets and PCs.

  • A security check will be performed once an offer has been made to the successful candidate.


    • Preferred

  • Electrical experience/qualifications.

  • Previous experience in installing/servicing in a residential environment.

    ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us.