Customer Support Representative

Are you ready to make your mark at Woodward?

We are looking for an additional Customer Support Representative to join our busy Commercial Operations team at Woodward, Prestwick. Reporting to the Customer Support Manager, you will be supporting the processes of providing products and services per Woodward policies and procedures, to meet quality standards and expectations. Coordination with customers and within the organisation to provide an excellent standard of customer support.

What's in it for you...

At Woodward, our “employees” are called and treated as “members” and we’ve created a culture that appreciates and values the contributions of every member. It’s an inclusive, positive, collaborative, and socially responsible environment where members work together for outstanding outcomes.  

Qualifications/Experience

• At least 2 years work experience in a customer-interface role and general business process understanding. 

• HND/HNC in Business Administration or other relevant subject is preferable.

Woodward supports our members’ wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. 

Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. 

• Vacation: We offer new members 29 days holiday plus 4 public holidays.

• Personal Pension Scheme: All members will be automatically enrolled after month 1 with employer contribution of 9%.

• Salary Sacrifice: Offers on the latest technology and bike to work scheme.

• Income Protection and Life Assurance

• Occupational Health / Wellbeing

• Learning & Development

• Employee Discount Scheme

• Highfive Recognition Scheme

• Maternity/Paternity Leave

• Family Responsibilities Scheme