Day Concierge - 30K - No Weekends

HR-CL Ltd, Scotland-wide

Day Concierge - 30K - No Weekends

Salary not available. View on company website.

HR-CL Ltd, Scotland-wide

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 6 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3befed2794954f06b1c62a3df3a56308

Full Job Description

  • Answering all telephone calls, dealing with queries, taking and recording dining room bookings and transferring all calls to the appropriate departments and to accurately take and pass on messages.
  • Liaise with the Secretary's office should you receive information regarding such arrangements as bedroom reservations and private party bookings
  • Assisting Members and visitors with all their queries and requests.
  • Storing and maintenance of all equipment accordingly and check regularly all stock under your control (i.e. Member's writing paper and envelopes).
  • Helping members and their guests with any luggage and the smooth check in and check out of guests according to 5 star service standards. E
  • Ensure sufficient supply of newspapers and pass on the newspaper orders for the bedroom.
  • Prividing door security, to arrange for cabs, use the cash-box to provide stamps phone cards or change
  • Being aware of all security and fire aspects and to act accordingly when appropriate, ensuring a hygienic and a safe working environment at all times. To be aware of all relevant legislation (HASWA, Food Hygiene and Safety Regulations, Fire Precautions etc.)
  • Maintenance of cleanliness of the area of responsibility i.e. vacuuming the stairs and mat each morning.

    Previous Concierge or a Hall Porter experience within a Private Members Club or a 5 Hotel for a minimum of 3 years
  • Stability in your career to date.
  • Can do attitude.
  • Immaculate presentation.
  • Excellent communication skills.
  • Great communication skills, essential. is a good telephone manner, neat and legible handwriting.
  • Diplomatic, courteous and well presented at all times particularly as this post requires the incumbent to deal with our demanding members.

    £30K per annum
  • 08.30 - 16.30 work hours on a Monday - Friday basis
  • Meals on duty
  • Supportive and collaborative environment
  • Opportunities for career progression within the company.
  • 6 weeks of annual leave