Debt Controller (Hybrid & Flexible working)

Rutherford Cross is delighted to be working with a large Glasgow-based organisation in order to appoint a newly created role.

The Debt Controller will be responsible for managing the organisation’s credit control processes, ensuring timely collections, and minimising bad debt exposure. Reporting to the Working Capital and Financial Efficiency Lead, this role is critical to maintaining a strong cash position and supporting working capital optimisation.

Role Responsibilities:

Credit Control and Collections

• Manage the accounts receivable ledger, ensuring timely and accurate collections
• Proactively follow up with customers on overdue payments, resolving queries effectively and professionally
• Assess customer creditworthiness and recommend appropriate credit limits

Debt Risk Management

• Monitor aged debt and implement strategies to minimise overdue balances and bad debt exposure
• Produce regular reports on debt collection performance and provide actionable insights
• Escalate high-risk accounts and propose actions to mitigate potential losses

Process Improvement

• Identify opportunities to streamline and enhance the credit control process, improving efficiency and outcomes
• Collaborate with other finance functions to align credit policies with broader financial objectives
• Implement and maintain tools and systems to track and manage receivables more effectively

Reporting and Analysis

• Provide accurate data for cash flow forecasts by ensuring timely reporting of receivables
• Contribute to internal and external audit processes by preparing necessary documentation and explanations
• Support the Working Capital and Financial Efficiency Lead with detailed analysis of debt trends and risks

The Individual:

Essential:

• Proven experience in credit control or debt management roles
• Strong knowledge of accounts receivable processes and financial controls
• Excellent communication and negotiation skills for managing customer relationships
• Proficiency in financial systems and Microsoft Excel
• Strong organisational and time-management skills
• Attention to detail and accuracy in managing financial data
• Proactive problem-solving skills with a results-oriented mindset
• Ability to prioritise tasks and manage competing deadlines effectively

Desirable:

• Professional qualification or part-qualification (e.g. AAT, CICM)
• Familiarity with credit risk analysis and customer account evaluation
• Experience with ERP systems or dedicated debt collection tools

On Offer:

• Competitive salary
• Excellent pension (19.3% employer contribution)
• Enhanced annual leave allowance (36.5 days total)
• Hybrid / flexible working
• Early finish on Friday’s

For more information on the role, please contact Gillian O’Neil at Rutherford Cross.

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.