Dental Nurse Advisor

As a Dental Nurse Advisor, you will be part of a busy and growing team playing your part in helping to ensure that patients and the public are first in everything NHS Scotland does. You will be providing dental telephone triage to patients in the Out of Hours period. This will include a high level of clinical assessment, advice, and referral to appropriate Out of Hours Dental Emergency Services as required and provide Pharmacy/Analgesic Advice.,

• Provide a high standard of service to the patient/caller by dealing safely and promptly with all calls
• Assess each patient by prioritising each patient's condition with aid of dental telephone triage framework and training given
• Offer appropriate pain relief
• Identify serious and urgent situations and refer patient to appropriate service within a specific timeframe
• Provide callers with contact details for other NHS services as appropriate
• Participate in evaluation of SEDS
• Ensure confidentiality process is always adhered to.
• Ensure continuous personal development by ensuring knowledge is up to date
  
  Do you pride yourself on having excellent communication skills?
Can you demonstrate the ability to work autonomously with critical decision making skills?,
• You will be a qualified Dental Nurse
• Broad range of post registration experience
• Evidence of well-developed critical decision making skills
• Excellent communication and interpersonal skills
• Strong IT Skills with the ability to quickly learn new systems
  
  As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
  
  NHS 24 offers a complete benefits package, with a permanent contract on Band 5 (£30,229 - £37,664) Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance