District Support Manager

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We are excited to introduce a new role of District Support Manager to the Sutherland District of NHS Highland. 

As the successful applicant, you will provide high quality business support to the District Manager and will be an integral member of the District leadership team. You will lead on the management and delivery of a full range of comprehensive administrative support services to the District Manager, District Management Group, District Professional Leads, and other project and working groups, ensuring the business is effectively and efficiently undertaken and work prioritised to deliver the locality objectives, targets, and outcomes. 

Main duties:

• The postholder has direct responsibility for staff and budgets within the administrative service and plays a strong role acting on behalf of the District Manager in designated areas. 
• The postholder will be expected to lead on the development of proposals and business cases relating to specific services improvement, redesign, or modernisation.
  
  
• As a District lead the postholder has an essential role to work alongside the District Manager, and District Leads and other directorate leads in the delivery of effective district forums, service development and project groups and ensuring that these groups and forums are administered.
  
  
• Develop and implement effective communications systems internally, within the district, and externally with key partner agencies and directorate leads.
  
  
• Design, implement, review, and evaluate administration functions within the district and between the district and the community directorate and our key local partner agencies.
  
  
• This post will support the District Manager to lead on the actions of requirements of the Community Planning Partnership, working closely with other agencies to deliver on the priorities of the partnership.
  
  
• Provides effective line management and leadership to the districts administration staff.
  
  
• As a district lead the postholder leads on the implementation of systems for performance management and creates a learning culture within the administration team across the district.
  
  
• The postholder has overall responsibility for the management, leadership, and direction of the Administration Team who, in turn, provide high quality administrative, secretarial, and clerical support across the district`s leadership Team, integrated teams, nursing and AHP services. 
• The postholder leads on the development, implementation and maintenance of administrative services and systems. 
  
  
• The postholder will develop and maintain working relationships with all personnel within the sector, including GP practice staff and outside agencies. The postholder will provide support and advice to staff and colleagues across the sector on the business support function as required.
• The Sutherland postholder will have overall operational responsibility for the Administration Team, including delegated authority for defined budgets.  Responsible for a total budget of ~£200,000

You will be responsible for your own workload, prioritising according to current demands. You will be based at the Lawson Memorial Hospital in Golspie, however at times you will be required to work within locations throughout Sutherland.

This is a permanent full-time post working 37 hours per week.

Informal enquiries to: Fiona Thomas, Tel: , E-mail: fiona.thomas@nhs.scot.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
• Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
• We recommend using the Internet Browser 'Google Chrome' or 'Microsoft Edge' when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
  
  
  

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.