Enhanced Support Worker

1. To provide high quality person-centred support to individuals, both within their home and in the community, in accordance with the KEY's aims and principles and the Codes of Conduct and Practice issued by the Scottish Social Services Council.
2. To help individuals plan their support, accessing both formal and informal support networks, and to promote the rights and choices of the people you support.
3. To constantly monitor the quality and appropriateness of support, and to ensure good 'team-work' is developed and maintained between all people involved in a person's support.
ENHANCED OBJECTIVE - ADDITIONAL RESPONSIBILITY
4. An Enhanced Support Worker / Support Service Coordinator will have time off- rota, usually between 5-10 hours per week to take on specified tasks within the service in addition to the Support Worker responsibilities. Examples include, rota management, designated management checks or other defined Quality Assurance activities. The specific responsibilities will be defined in each person's contract. The appointment as an Enhanced Support Worker will apply while the enhanced responsibility is being undertaken and will end once that enhanced responsibility ceases.
RESPONSIBILITIES - with people who are supported
1. To build warm, caring, and positive relationships with people receiving support, and to keep the individual's best interests in mind at all times.
2. To provide direct practical help, advice and guidance to individuals in all areas of their life as required. This support should at all times respect the person's rights and personal dignity and value, and should be provided in a manner that is entirely non-discriminatory, sensitive (to needs and wants), image enhancing, and empowering.
3. Areas of support activity may include; personal care (including intimate areas of self-care such as washing, dressing or using the toilet), domestic home care, financial matters (including maximising income and managing expenditure), emotional and physical wellbeing, education or employment, and general social or leisure areas (including making and maintaining friendships/relationships).
4. To work creatively to help individuals recognise achievements, celebrate successes, assist informed decision making, identify problems and find ways of resolving them, and to take advantage of opportunities, gain new experiences, and develop life-skills and confidence.
5. To use person-centred planning tools to help individuals (along with other important people in their lives) identify future aspirations, and current support needs and preferences, and consider how these can best be met.
6. To support individuals to co-ordinate their own formal and informal support (families, friends and other interested people), or where necessary or desired to co-ordinate this support on their behalf.
7. To liaise with other agencies with and on behalf of individuals to enable access to appropriate resources and services (including specialist services).
8. Where individuals share accommodation to help them live together positively, share responsibilities (including running their home), identify common issues and concerns and find solutions to problems.
9. To support advocacy (whether it be self advocacy, citizen or group advocacy), and to promote active participation within KEY.
GENERAL
1. To communicate effectively, and to work positively and co-operatively with managers, other employees, workers from other agencies and members of the public (including family and friends of individuals who are supported) - and to keep supported individuals as the main focus of your efforts.
2. To take your personal and professional development seriously, at work this will include your active involvement in supervision, and also (where identified as appropriate) taking part in meetings, forums, and training.
3. To maintain records in a wide range of areas (including using non-writing based methods such as graphics/photos, audio/visual tapes, computers etc...).
4. To understand issues of confidentiality in relation to your work and individuals who are supported and to ensure this is maintained.
5. To provide support, or be available to provide support, in line with agreed practice/local arrangements; which is likely to include participating in a rota, sleep-over cover, and a range of fixed time or flexible time arrangements, including on-call arrangements.
6. To help ensure that people's homes are safe, secure and comfortable by offering support, undertaking tasks directly, and where appropriate arranging servicing/repairs, and/or advising line manager of concerns or reporting direct to relevant others.
7. To be aware of the Health and Safety Policy of KEY and understand your own responsibilities within this, and to actively use risk assessment practices (to avoid or minimise risk) in all areas of your work and support.
8. To be aware of and follow all procedures and practices of KEY (as laid out in the Procedures Handbook).
9. To conduct yourself in a manner consistent with the expectations of other bodies (eg, Service Level Agreements/Contracts with funding agencies, the Care Inspectorate, and Scottish Social Services Council).
10. To undertake other duties within the main objectives of the post as requested by people you support, colleagues, or by your line manager., We are currently seeking to recruit an Enhanced Support Worker, who will take on specifically agreed enhanced responsibilities in relation to assisting with the day to day coordination of the service and to support managers with quality assurance checks.
The focus of enhanced responsibilities will be to assist with the following.
· Medication checks/audits
· Peer support
We are looking for flexible, motivated candidates who

· Enjoy and have experience of working with people
· Have a positive attitude to life and a commitment towards making a difference to adults with disabilities and complex needs.
· Has excellent life skills and the ability to share these with others
· Has good leadership qualities
· Has good literacy and numeracy skills
· Has common sense and can understand and adhere to Codes of Practice and National Care Standards
· Is committed to their own learning and personal development
Key provides excellent professional supervision, support and training. Evening, weekend and sleepover responsibilities will be required.

Key and Community Lifestyles
At Key and Community Lifestyles we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.
People we support are actively involved in everything we do through our strong partnership with - a Scottish Charitable Incorporated Organisation run by disabled people. TAG supports people to play a central role, alongside our Board of Directors, in shaping the strategic direction of the organisation and ensuring the quality of our services. You can find out more about .
For over 30 years, Key has been making a positive impact in the lives of countless individuals across Scotland. Their commitment to person-centered support and community inclusion continues to be a driving force behind their work.
Our benefits
31 days annual leave inclusive of public holidays
Public holidays are paid at double time
Company sick pay
Full training provided
Fully funded SVQ qualification with support given to achieve this
Paid PVG Membership
Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
Registered with Concert for Carers
Eligible to register for a Costco Membership
Credit Union Membership
Cycle to Work Scheme
Employee Assistance Programme
Pension Contributions
Charity Worker Discounts
Vacation, Paid time off
Paid sick days
Cycle to work
Competitive salary
Employee Assistance Scheme
Wellbeing Scheme
Blue Light Card
Social Opportunities
Employee Recognition Scheme
Progression opportunities
Enhanced Support Worker
At Key and Community Lifestyles we support disabled people of all ages throughout Scotland to make every day matter. We believe that good support is essential for a good life and we work alongside each person we support, and their family, to help them live life to the full.