eRostering Implementer

The Opportunity

Do you want an exciting challenge in a fast-paced working environment where no two days are the same? 

Do you enjoy a hybrid model of working in office and home?

Do you have good customer service skills and training experience? 

Are you a confident communicator who can problem solve, be a detective and investigator?

If you have got what it takes to support us in our mission to roll out the e rostering project across Highland and Argyll & Bute, we have the ideal opportunity for you.

About the role

This post sits within the e-Rostering Team which supports managers and employees with the Administration, Support, Training and Reporting functions associated with Allocate Optima.

NHS Highland has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by Information Technology and has implemented an electronic E-rostering system for capturing how we deploy our workforce. It is necessary to introduce new, or expand and maintain existing, IT solutions/systems into complex clinical environments which often span multiple organisational boundaries within NHS Highland.

The post holder will become an expert user of the Allocate Optima and Safe Care IT system, prepare, and deliver training to all levels of the workforce,providing frontline support and advice on the system to clinical teams. The post holder will support the clinical teams on the management of the Allocate systems to ensure effective and efficient use. They will perform a variety of tasks including creating rosters when required and providing system administration, ensuring accurate maintenance of data within the system, allocation of appropriate user responsibilities and troubleshooting of issues / errors.

The post holder will assist staff to collect and analyse complex data including shift patterns and hours in order to develop, test, deploy and support end user requirements. The post holder will be required to appreciate that staff may be required to change working practices in order that benefits may be realised and will involve persuasion, negotiation, and training.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Informal enquiries to Donalda MacLean, eRostering Team Lead, Donalda.maclean@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board.