F&C 140 - Call Services Assistant - 398186

Finance & Corporate Resources require Call Services Assistants to join their 24 Hour Control Centre in Hamilton to cover the above position. You will contribute to the operation of the Council's Emergency Response and Community Alarm Services, providing a call handling service utilising current communication and IT systems.

Effective communication and interpersonal skills are essential along with the ability to display relevant IT skills. You will have the ability to work on your own initiative as well as being a team player. The ability to work shifts is essential., Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

As an employee of the Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Up to 33 days annual leave which will be calculated into hours on commencement of the role.
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts - including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)