F&C 263 - Personnel Assistant - 402912

Vacancies have arisen for Personnel Assistants within Finance and Corporate Resources. This is an exciting opportunity to join our team and support employees and managers in the move to our new modern self-service HR system.

The role involves working within our new Oracle Fusion Helpdesk team, providing first point of contact support to employees and managers in relation to a wide range of HR related enquiries and policy matters. 

To provide the highest level of customer service it is therefore essential that you have previous experience of working in a busy, customer focused environment, have excellent verbal and written communication skills and can demonstrate the ability to provide professional HR advice with confidence. 

The successful applicant will be resilient, positive and solution focused. You will be able to demonstrate a proactive and flexible approach to prioritising your own workload and enthusiasm to deliver excellent service to managers and employees across the Council by taking personal responsibility for processing enquires to a high standard.

The role will also undertake reporting requirements for the service therefore we are also looking for candidates to demonstrate strong IT and analytical skills, attention to detail and a willingness to learn and develop their own skills and knowledge within the role.

Hours: 35 hours per week

Vacancy: Permanent

Salary: Grade 2 Level 1-3, £27,245.76 - £31,954.00

View the Personnel Assistant job profile

When completing the application process please ensure that you cover the following areas:

• Describe a time when you had to work under pressure to a tight deadline and how you prioritised your work load.
• Please detail why it is important to be flexible in you approach to meet the changing service delivery requirements.
• Describe a project or task when you used your initiative to solve a problem and what steps did you use.
• Please describe when you had to actively listen to your colleagues and why it was important.

Please Apply online - All correspondence will be via your email address.

Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents. 

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.