Facilities Manager

An exciting opportunity has arisen for a Facilities Manager to join JLL's Integrated Facilities Management business. The Facilities Manager will assist the Senior Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. What this job involves

• Client/Stakeholder Management
+ Provide superior customer service to meet on-site client's expectations + Become a go to person for third party vendors
• Procurement & Vendor Management
+ Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) + Assist in the procurement of vendors and services as required + Assist in the on-boarding and vetting process of new vendors + Ensure all documentation is received in a timely manner
• Finance Management
+ Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner + Ensure prompt and accurate management of purchase orders in JDE + Good's receipting of third party invoice
• Health & Safety Management
• Collation & upkeep of site folders and statutory compliance documentation
+ Assist in conducting regular audits to ensure safety procedures on site are in place and working + Assist in carrying out safety procedures when needed + Assist in vendor integration to the JLL safe system of work platform + Ensuring all client required permits and documentation are acquired as per client procedures + Collation of CMO data for the site + Complete JLL training as assigned by management
• Site Operations Management
+ Assist in the implementation of Industry Best Practice operations + Provide support for regular reporting packages - PRISM Management + Ownership of reactive WO completion, to ensure SLA compliance + Coordination of the annual PPM planner + Maintain Share point documentation in an appropriate manner + Conduct floor audits to ensure standards are maintained at all times + Maintain premises in neat and good working condition at all times + Seek ways to constantly reduce costs and improve operational standards + General Administration of contract in line with FM requirement
• Risk Management
+ Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies + Assist in the collation and preparation of FM Audit and reporting documentation + Assist in the implementation and management of property risk management program + Support the implementation and monitoring of disaster recovering and business continuity plans + Follow established escalation procedures and incident reporting procedures + Achieve Key Performance Indicators and Service Level Agreement targets + Ownership of reactive work orders performance to ensure compliance


• Prior experience in facilities, property management, hospitality or related field (preferred)
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
• Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively
• The ability to effectively deal with stressful situations
• The ability to work independently
You also need to be:
• Self-motivated; confident & energetic
• Flexible - able to adapt to rapidly changing situations
• Goal-oriented - able to focus on meeting all performance targets
• A strong communicator - good presentation skills and possess strong verbal & written communication skills (English & local language)
Critical Competencies for Success
• Firm First mind-set
+ Able to cooperate and work well with others to meet targets + Support the team effectively as and when needed + Proven ability to commit to flawless execution while complying with firm's procedures and standards
• Client Focus & Relationship Management
+ Demonstrate and ensure to instil a culture in the team that match our 'I am JLL' core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer + Able to interact with the general client staff & vendors with ease + Ability to manage conflict and conflicting priorities + Demonstrates ability to work with vendors to deliver efficient services + Demonstrates proactive & professional approach to customer service + Has a customer-oriented attitude
• Project Management & Organizational Skills
+ Proven ability to manage multiple and complex operational matters on a daily basis + Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Facilities Manager for our Integrated Facilities Management business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!, You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you..., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.