Facilities Manager

· Assist and supervise clients and customers in their use of the MCT operated site by maintaining a clean, secure and customer focused service, ensure customers' safety and well-being. This includes assisting in the development and participation of activity programmes

· Work with individuals and/or groups from a range of backgrounds

· Be responsible for the setting up of equipment and facilities and for the correct use and safekeeping of both

· Manage staff at the site

· Health and safety issues at sites

· Rota allocated for staff at the site

· Build and support positive working partnerships with existing and new key partners to

· Receive continued funding for the hire of facilities

· Generate new hires through effective enquiry handling from the initial enquiry call through to the facility tours with follow up calls and effective closure of the sale.

· Take incoming customer calls, and make outgoing customer calls or cold calls in order

· To sell floor space at the MCT facility site.

· Undertake cleaning as necessary in order to attain a high level of cleanliness

· Preparation of the facility and maintenance of safety standards

· Ordering of items for the MCT site

· Maintenance of the MCT site

· Providing Sales Invoices for departments

· Completion of Risk Assessments.

· Maintain high standards of professional behaviour towards colleagues, the young people with whom MCT engages and the wider general public when working for or wearing MCT branded kit.

· Undertake regular professional development days as set by MCT in order to continue your own personal development, whilst allowing MCT to continue setting a benchmark within the industry.

· Undertake administrative tasks related to all MCT activities which include sessions bookings, updating registers, Invoicing, consent forms, risk assessments, incident and accident forms,

· Have up to date knowledge of, and adhere to, all MCT policies and procedures, including those relating to Safeguarding, Health and Safety and emergency procedures, including those relating to venues where you may be based.

· Undertake other duties as required to ensure efficient delivery of MCT sessions.

· Develop and maintain positive relationships with young people, parents, staff, and local partners.

· Customer Service Level 2 (essential)

· Facilities Management Qualifications - (ILM or BIFM) (essential)

· Experience of facilities management (essential)

· Level 2 Health and Safety

· Nebosh Award / National Certificate

· Up to date FA Emergency Aid and Safeguarding certificates

· Be self-motivated, committed and reliable once assigned work

· Ability to prioritise workload

· Good presenting skills

· Delegation Skills

· Ability to manage budgets

· Excellent interpersonal skills

Millwall Community Trust (MCT) is looking for an experienced Facilities Manager to manage MCT operated sites (St Paul's Sports Ground, Rotherhithe, Lions Centre, and current and future satellite hubs) in Southwark, Lewisham, and Kent. MCT has a strategy of encouraging sports participation through positive partnerships and operates a number of programmes across these sites.