This is a full time permanent role 37.5 hours per week. Predominantly Monday to Friday however must be able to work occasional weekends. 1 in 4. The Role · Support care consultations, service reviews and completing client support plans. · Conduct staff supervisions and client QA's. · Create, update and audit client care plans and assist with digital care planning. · Maintain accurate client and Care Professional records on Home Instead software. · Conduct client and Care Professional introductions. · Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. · Carry out client reviews and action these accordingly. · Support and mentor Care Professionals. - Create and deliver training to Care Professionals · Maintain regular contact with clients and Care Professionals. · Any other duties as directed by your line manager. · Participate in on-call duties as required. · Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. · Carry out any other duties deemed necessary for the successful operation of the business.

• Level 3 SVQ in Health and Social Care or equivalent. (desirable to hold or working towards)
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Must have full driving license and means of transport if required within the territory to visit clients.
  
  Home Instead Dundee & South Angus was established in 2021 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.