Finance Inclusion Officer

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a full time (36.25 hours per week) Financial Inclusion Officer, based in Carlisle, Newcastle or Workington with a salary of £30,680 - £33,769 per annum.

If you are looking for an exciting new role, this is a great opportunity to join the Income Team at CCHA. Our Financial Inclusion Officer post sits within a professional and customer focused team which is responsible for ensuring that income to the association is maximised, through effectively supporting income maximisation for our residents, enabling them to pay their rent.

As a Financial Inclusion Officer, we are looking for candidates with skills and experiences that include a can-do attitude and solution focused approach, with excellent communication skills and experience of front-line support to provide an excellent service to customers. You would be responsible for supporting residents in sustaining their tenancies - from carrying out pre-tenancy assessments, to completing benefit checks and making claims, to enable payment of rent and priority bills.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

CCHA owns and manages more than 7,000 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.